What is your Shipping & Delivery policy?
- Worldwide Shipping*
- Easy returns
- Tracked shipping
Please note during COVID-19 all orders may be delayed due to high pressure and impact to shipping carriers. Also make sure your country can receive packages as normal, for further questions please contact us.
Most of our orders take from 12-20 days to be delivered with free shipping option*.
With express shipping it will be around 5-7 days.
We provide international shipping world wide! Thanks to that, our eco case protector are delivered directly from our manufacturer in Asia. This kind of logistics allows us to charge less on both our product pricing and by providing international shipping for our customers.
If you have any questions, contact us at any time here. Our customer service will be ready to reply to you as fast as they can.
* Depending on the country and specific situations, these times may vary. Some countries may be excluded.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office (we advise you check with your country customs if that’s the case).
Payment of these charges and taxes are your responsibility and cannot be covered by us. Please note that we are not responsible for delays caused by the customs department in your country.
For further details of charges, please contact your country’s local customs office.
Can I cancel or change my order?
In case your order hasn’t been processed yet, it is possible to change or cancel your order. However, from the moment your order has been processed it is not able to change or cancel your order.
Other
If you forget or do not pick up your order from your post office and it accumulate costs, these fees will not be covered by us it is your responsibillity.
